Help & FAQ
Last updated: 2023-08-16
Posting content
In order to be able to start posting content and earn money, you will need to create an account, depending on the platform settings you might have to verify it, then you will be able to create posts by accessing the Create post page, where you can upload any kind of media you want, by either drag and dropping your files onto the text area, or by clicking on the file icon bellow the text area.
Subscriptions
Once you get an account rolling, you will be able to purchase user subscriptions, send tips and unlock posts with your PayPal account or a credit/debit card, via Stripe. Once you have valid subscription to a user, you will then also be able to chat with him via the live messenger. Subscriptions can be cancelled at any given time.
Withdrawals
Withdrawals can be requested by authors at any given time. We allow Paypal & Bank Transfer and the transfers are manually made by the administrator, as a two factor check.
Reporting a user or a post
In order to report a user or it's content, you can go to that user's profile or post, click on the three dots icon and select report. Our admins will analyze and take action accordingly. You can also block a certain user from seeing your profile or messaging you again.
Billing Issues
If you'd like to cancel your subscription and not be billed again, or for any billing questions, including refunds on a case-by-case basis, please contact our billing partner, CCBill via phone 1.888.596.9279, or email at consumersupport@ccbill.com.
Complaints
For all complaints please contact us through support@sharemypleasure.com. Complaints will be reviewed and resolved within seven (7) business days. That resolution will then be communicated to the Complainant. Appeals or requests for any decision made should be presented, again, to support@sharemypleasure.com.
Appeals
If you have been depicted in any content and would like to appeal removal of such content, please notify us by email, support@sharemypleasure.com. If there should be disagreement regarding an appeal, we will allow the disagreement to be resolved by a neutral party.
Got questions?
If you have any questions, please contact us via the Contact Page.
Company Information
Fragrantly Moist Ltd
275 New North Road
Islington
London
N1 7AA
support@sharemypleasure.com